Award recordCONTRACT

J.D. POWER

PIID VA79813J0047· VA Staff Offices· SAC - FREDERICK· R422 · SUPPORT- PROFESSIONAL: MARKET RESEARCH/PUBLIC OPINION· FY2013· $2,989,470 net obligations· UEI L2GVDQMLK641· CA

Description

THE PURPOSE OF THIS MODIFICATION IS TO EXTEND THE PERIOD OF PERFORMANCE FOR OPTION YEAR 1 OF THE CALL ORDER. THE PERIOD OF PERFORMANCE FOR OPTION YEAR 1 IS CHANGED FROM 06/10/2014 - 06/09/2014 TO 06/10/2014 - 12/09/2015. THIS EXTENSION IN THE PERIOD OF PERFORMANCE IS LIMITED TO THE FOLLOWING CLINS: 2002B, 2010A, 2010B, 2013C, 2013D, 2013E, 2013G, 2016, 2017, 2018, AND 2019. THIS IS CONSIDERED A NO-COST MODIFICATION AS NO CHANGE IN THE CONTRACT PRICE RESULTS FROM THIS EXTENSION IN THE PERIOD OF PERFORMANCE. | IGF::OT::IGF

Base award description: "VBA LINE OF BUSINESS SATISFACTION TRACKING STUDY" | CALL ORDER # 0005 AGAINST THE VBA "VOICE OF THE VETERAN" SATISFACTION SURVEY; THE CONTRACT IS A BLANKET PURCHASE AGREEMENT (BPA) AWARDED AGAINST THE GSA MOBIS SCHEDULE OF A SINGLE VENDOR; THE CONTRACTOR SHALL PROVIDE ALL RESOURCES NECESSARY TO ACCOMPLISH THE DELIVERABLES DESCRIBED IN THE STATEMENT OF WORK (SOW), EXCEPT AS MAY OTHERWISE BE SPECIFIED; FOR CALL ORDER #0005, VBA IS INVOLVED IN A PROJECT TO CONTINUOUSLY FIELD CUSTOMER SATISFACTION SURVEY INSTRUMENTS (USING VARIOUS METHODOLOGIES) WHICH SHALL PROVIDE VETERAN AND BENEFICIARY FEEDBACK ON THE FOLLOWING VBA LINES OF BUSINESS AND BENEFIT PROGRAMS: COMPENSATION, PENSION, EDUCATION, VOCATIONAL REHABILITATION AND EMPLOYMENT, LOAN GUARANTY, AND SPECIALLY ADAPTED HOUSING SERVICES. DATA PROVIDED TO THE CONTRACTOR WILL ENABLE VBA TO TRACK SATISFACTION/PERFORMANCE METRICS, DEFINE CRITICAL TOUCH POINTS TO VETERAN INTERACTIONS AND QUANTIFY VARIOUS ASPECTS OF THE VETERAN/BENEFICIARY EXPERIENCE WITH ENROLLING AND RECEIVING BENEFITS FROM VBA. THE CONTRACTOR SHALL STRATIFY THE SURVEY SAMPLES TO ENSURE STATISTICALLY SIGNIFICANT RESULTS, BASED ON THE DATA. ELEVEN (11) SURVEY INSTRUMENTS WILL BE FIELDED ON A CONTINUOUS BASIS; SOME OF THE SURVEY INSTRUMENTS WILL BE FIELDED ON A MONTHLY BASIS, SOME ON A QUARTERLY BASIS, AND SOME ON AN ANNUAL BASIS, WITH VARIOUS REPORTING FREQUENCIES. DETAILED INFORMATION ON THE FIELDING AND REPORTING FREQUENCY CAN BE FOUND IN THE SPECIFIC MANDATORY TASKS AND ASSOCIATED DELIVERABLES. THE PREDOMINANT TYPE OF FUNCTION BEING PERFORMED IS "OTHER FUNCTIONS". IGF::OT::IGF

First action · last action
2013-06-06 · 2015-11-19
Transactions
9
First transaction's obligation
$1,462,503
Base + all options value (sum of deltas)
$2,989,470
Extent competed
FULL AND OPEN COMPETITION
Other than full & open authority
—
Set-aside
NO SET ASIDE USED.
Offers received
3
SDVOSB flag on record
No
Parent IDV
VA79812BP0008
NAICS
541611 · ADMINISTRATIVE MANAGEMENT AND GENERAL MANAGEMENT CONSULTING SERVICES

Modification chain · 9 transactions

Each row is one published transaction. This action is the obligation recorded on that transaction — a change amount, as USAspending publishes it. Running total is computed by Glassbox VA as the cumulative sum of those amounts up to and including the row, so the last running total equals the award's net obligations shown above. The cumulative-total columns in the source files are not used: they are not frozen per modification.

$2,989,470$0Base award · 2013-06-06 · this action $1,462,503 · running total $1,462,503Modification P00001 · 2014-01-29 · this action $35,209 · running total $1,497,712Modification P00002 · 2014-04-24 · this action $0 · running total $1,497,712Modification P00003 · 2014-05-09 · this action $0 · running total $1,497,712Modification P00004 · 2014-05-09 · this action $1,471,457 · running total $2,969,169Modification P00005 · 2014-09-25 · this action $20,302 · running total $2,989,470Modification P00006 · 2014-09-25 · this action $0 · running total $2,989,470Modification P00007 · 2015-06-09 · this action $0 · running total $2,989,470Modification P00008 · 2015-11-19 · this action $0 · running total $2,989,470
  • Base2013-06-06+$1,462,503= $1,462,503
  • Mod P000012014-01-29+$35,209= $1,497,712
  • Mod P000022014-04-24+$0= $1,497,712
  • Mod P000032014-05-09+$0= $1,497,712
  • Mod P000042014-05-09+$1,471,457= $2,969,169
  • Mod P000052014-09-25+$20,302= $2,989,470
  • Mod P000062014-09-25+$0= $2,989,470
  • Mod P000072015-06-09+$0= $2,989,470
  • Mod P000082015-11-19+$0= $2,989,470
TransactionAction dateThis action (delta)Running totalDescription on this transaction
Base2013-06-06+$1,462,503$1,462,503"VBA LINE OF BUSINESS SATISFACTION TRACKING STUDY" | CALL ORDER # 0005 AGAINST THE VBA "VOICE OF THE VETERAN"…
Mod P00001· SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE2014-01-29+$35,209$1,497,712"VBA LINE OF BUSINESS SATISFACTION TRACKING STUDY" | BPA ORDER MODIFICATION: FUNDING REQUIRED | MODIFY PWS LAN…
Mod P00002· SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE2014-04-24+$0$1,497,712THE PURPOSE OF THIS MODIFICATION IS TO ADD OPTIONAL TASKS (CLINS 2019 AND 3019) TO OPTION YEARS 1 AND 2 OF THE…
Mod P00003· SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE2014-05-09+$0$1,497,712"VBA LINE OF BUSINESS SATISFACTION TRACKING STUDY" | BPA ORDER MODIFICATION: NO COST| THE PURPOSE OF THIS MODI…
Mod P00004· EXERCISE AN OPTION2014-05-09+$1,471,457$2,969,169THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION PERIOD #1 OF THE VOICE OF THE VETERAN (VOV) CONTINUOUS…
Mod P00005· EXERCISE AN OPTION2014-09-25+$20,302$2,989,470THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTIONAL CLIN 2019 FOR A QUANTITY OF (5) NON-RESPONSE BIAS EVA…
Mod P00006· CHANGE ORDER2014-09-25+$0$2,989,470THE PURPOSE OF THIS MODIFICATION IS TO EXTEND THE PERIOD OF PERFORMANCE FOR THE BASE YEAR OF THE CALL ORDER. T…
Mod P00007· EXERCISE AN OPTION2015-06-09+$0$2,989,470THE PURPOSE OF THIS MODIFICATION IS TO EXTEND THE PERIOD OF PERFORMANCE FOR OPTION YEAR 1 OF THE CALL ORDER. T…
Mod P00008· EXERCISE AN OPTION2015-11-19+$0$2,989,470THE PURPOSE OF THIS MODIFICATION IS TO EXTEND THE PERIOD OF PERFORMANCE FOR OPTION YEAR 1 OF THE CALL ORDER. T…

Related awards · 7

Awards are related by an explicit link in the data, stated for each group below — never by text similarity. Values are net obligations.

Other VA awards to the same recipient (UEI L2GVDQMLK641)

AwardOffice · PSC / listingNet obligationsFY
36C77026N0031NATIONAL CMOP OFFICE (36C770) · B537 · SPECIAL STUDIES/ANALYSIS- MEDICAL/HEALTH$83,895FY2026
36C77025N0058NATIONAL CMOP OFFICE (36C770) · B537 · SPECIAL STUDIES/ANALYSIS- MEDICAL/HEALTH$79,330FY2025
36C77024N0071NATIONAL CMOP OFFICE (36C770) · B537 · SPECIAL STUDIES/ANALYSIS- MEDICAL/HEALTH$75,195FY2024
36C77024A0004NATIONAL CMOP OFFICE (36C770) · B537 · SPECIAL STUDIES/ANALYSIS- MEDICAL/HEALTH$0FY2024
VA119A17C0155SAC FREDERICK (36C10X) · R422 · SUPPORT- PROFESSIONAL: MARKET RESEARCH/PUBLIC OPINION$1,733,766FY2017
VA77017F1413NATIONAL CMOP OFFICE (36C770) · B506 · SPECIAL STUDIES/ANALYSIS- DATA (OTHER THAN SCIENTIFIC)$310,067FY2017

Other recipients under R422 from SAC - FREDERICK (most recent first)

AwardRecipientOfficeNet obligationsFY
VA798PC0003GALLUP, INC.SAC - FREDERICK$0FY2009

Cite as: Glassbox VA record view · VA contract (USAspending / FPDS) · CONT_AWD_VA79813J0047_3600_VA79812BP0008_3600 · retrieved 2026-09-26.