Award recordCONTRACT

J.D. POWER

PIID VA79812J0232· VA Staff Offices· SAC - FREDERICK· R422 · SUPPORT- PROFESSIONAL: MARKET RESEARCH/PUBLIC OPINION· FY2012· $293,546 net obligations· UEI L2GVDQMLK641· CA

Description

IGF::OT::IGF - VBA VOICE OF THE VETERANS (VOV) SATISFACTION SURVEY SERVICES - CALL 3 FOR THE VETERANS BENEFITS ADMINISTRATION S (VBA) NATIONAL CALL CENTERS REFINEMENT MANAGEMENT PROGRAM DESIGN AND DEVELOPMENT - MODIFICATION TO DEOBLIGATE UNEXPENDED FUNDS AND CLOSEOUT THE ACTION

Base award description: IGF::CL::IGF VBA "VOICE OF THE VETERAN" NATIONAL CALL CENTER REFINEMENT OF QUALITY MANAGEMENT PROGRAM CALL ORDER

First action · last action
2012-09-27 · 2014-11-12
Transactions
6
First transaction's obligation
$298,882
Base + all options value (sum of deltas)
$293,546
Extent competed
FULL AND OPEN COMPETITION
Other than full & open authority
—
Set-aside
NO SET ASIDE USED.
Offers received
3
SDVOSB flag on record
No
Parent IDV
VA79812BP0008
NAICS
541611 · ADMINISTRATIVE MANAGEMENT AND GENERAL MANAGEMENT CONSULTING SERVICES

Modification chain · 6 transactions

Each row is one published transaction. This action is the obligation recorded on that transaction — a change amount, as USAspending publishes it. Running total is computed by Glassbox VA as the cumulative sum of those amounts up to and including the row, so the last running total equals the award's net obligations shown above. The cumulative-total columns in the source files are not used: they are not frozen per modification.

$298,882$0Base award · 2012-09-27 · this action $298,882 · running total $298,882Modification P00001 · 2012-10-24 · this action $0 · running total $298,882Modification P00002 · 2012-11-14 · this action $0 · running total $298,882Modification P00003 · 2012-12-04 · this action $0 · running total $298,882Modification P00004 · 2013-01-18 · this action $0 · running total $298,882Modification P00005 · 2014-11-12 · this action -$5,335 · running total $293,546
  • Base2012-09-27+$298,882= $298,882
  • Mod P000012012-10-24+$0= $298,882
  • Mod P000022012-11-14+$0= $298,882
  • Mod P000032012-12-04+$0= $298,882
  • Mod P000042013-01-18+$0= $298,882
  • Mod P000052014-11-12-$5,335= $293,546
TransactionAction dateThis action (delta)Running totalDescription on this transaction
Base2012-09-27+$298,882$298,882IGF::CL::IGF VBA "VOICE OF THE VETERAN" NATIONAL CALL CENTER REFINEMENT OF QUALITY MANAGEMENT PROGRAM CALL ORD…
Mod P00001· OTHER ADMINISTRATIVE ACTION2012-10-24+$0$298,882VBA "VOICE OF THE VETERAN" NATIONAL CALL CENTER REFINEMENT OF QUALITY MANAGEMENT PROGRAM CALL ORDER MODIFICATI…
Mod P00002· OTHER ADMINISTRATIVE ACTION2012-11-14+$0$298,882VBA "VOICE OF THE VETERAN" NATIONAL CALL CENTER REFINEMENT OF QUALITY MANAGEMENT PROGRAM CALL ORDER MODIFICATI…
Mod P00003· SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE2012-12-04+$0$298,882MOD TO EXTEND PERIOD OF PERFORMANCE. IGF::OT::IGF
Mod P00004· SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE2013-01-18+$0$298,882IGF::OT::IGF - VBA VOICE OF THE VETERANS (VOV) SATISFACTION SURVEY SERVICES - CALL 3 FOR THE VETERANS BENEFITS…
Mod P00005· CLOSE OUT2014-11-12−$5,335$293,546IGF::OT::IGF - VBA VOICE OF THE VETERANS (VOV) SATISFACTION SURVEY SERVICES - CALL 3 FOR THE VETERANS BENEFITS…

Related awards · 7

Awards are related by an explicit link in the data, stated for each group below — never by text similarity. Values are net obligations.

Other VA awards to the same recipient (UEI L2GVDQMLK641)

AwardOffice · PSC / listingNet obligationsFY
36C77026N0031NATIONAL CMOP OFFICE (36C770) · B537 · SPECIAL STUDIES/ANALYSIS- MEDICAL/HEALTH$83,895FY2026
36C77025N0058NATIONAL CMOP OFFICE (36C770) · B537 · SPECIAL STUDIES/ANALYSIS- MEDICAL/HEALTH$79,330FY2025
36C77024N0071NATIONAL CMOP OFFICE (36C770) · B537 · SPECIAL STUDIES/ANALYSIS- MEDICAL/HEALTH$75,195FY2024
36C77024A0004NATIONAL CMOP OFFICE (36C770) · B537 · SPECIAL STUDIES/ANALYSIS- MEDICAL/HEALTH$0FY2024
VA119A17C0155SAC FREDERICK (36C10X) · R422 · SUPPORT- PROFESSIONAL: MARKET RESEARCH/PUBLIC OPINION$1,733,766FY2017
VA77017F1413NATIONAL CMOP OFFICE (36C770) · B506 · SPECIAL STUDIES/ANALYSIS- DATA (OTHER THAN SCIENTIFIC)$310,067FY2017

Other recipients under R422 from SAC - FREDERICK (most recent first)

AwardRecipientOfficeNet obligationsFY
VA798PC0003GALLUP, INC.SAC - FREDERICK$0FY2009

Cite as: Glassbox VA record view · VA contract (USAspending / FPDS) · CONT_AWD_VA79812J0232_3600_VA79812BP0008_3600 · retrieved 2026-09-26.