Description
IGF::OT::IGF MODIFICATION TO DE-OBLIGATE FOR CLOSEOUT.
Base award description: IGF::OT::IGF OTHER FUNCTIONS. THE BOARD OF VETERANS APPEALS (BVA) IS SEEKING CONTRACTOR ASSISTANCE TO CONDUCT CUSTOMER SATISFACTION AND OTHER TYPES OF SURVEYS IN FISCAL YEAR 2012 AND BEYOND. SERVICES REQUESTED COVER ALL ASPECTS OF THE SURVEY PROCESS AS DESCRIBED IN CONTRACT NO. GS-10F-0163X VA798-12-BP-0008. TYPICAL SERVICES INCLUDE: CREATION AND/OR REFINEMENT OF SURVEY INSTRUMENTS AND PLAN FOR CONDUCTING SURVEYS; USING BOARD DATA TO ARRIVE AT COMPLETE AND UNDUPLICATED SAMPLING FRAMES; THE CONTRACTOR SHALL MAINTAIN A LIVE TOLL-FREE TELEPHONE SERVICE AND LIVE, CONTRACTOR-HOSTED WEBSITES (WHICH HOST QUESTIONNAIRES FOR ADMINISTERED SURVEYS); COMPILE RESPONSES TO QUESTIONNAIRES TO CREATE AN ELECTRONIC DATABASE; PROVIDE PROTOTYPE, DRAFT, AND FINAL COPIES OF REPORTS AS WELL AS ASSOCIATED DATA FILES. THE BOARD SEEKS TO IMPLEMENT A SURVEY MODEL FOR CONDUCTING ANNUAL AND ON-GOING/PERIODIC SURVEYS (QUARTERLY) THAT INCORPORATES ANALYSIS OF SURVEY DATA AGAINST BEST-IN-CLASS ORGANIZATIONS, AND AN ELECTRONIC DASHBOARD THAT WILL ALLOW DECISION-MAKERS AND MANAGERS TO USE SURVEY DATA TO IDENTIFY AND SOLVE PROBLEMS AND SUPPORT CHANGE THROUGHOUT THE ORGANIZATION. ACCORDINGLY, THE CONTRACTOR SHOULD HAVE ACCESS TO BENCHMARK DATA, AN ELECTRONIC DASHBOARD SOLUTION, A VARIETY OF COLLECTION TOOLS, METHODS FOR ACTION PLANNING/CHANGE MANAGEMENT, AND AN EXTENSIVE APPROACH FOR PROJECT DESIGN, FACILITATION, AND TRACKING. PROJECTS ASSOCIATED WITH THE BOARD S SURVEY AND CONSULTING NEEDS INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING: SURVEY OF CALLERS SATISFACTION WITH INTERACTION WITH BOARD EMPLOYEES; WEB-BASED SURVEYS OF CUSTOMERS; USABILITY TESTING OF WEB DESIGNS; STATISTICAL ANALYSIS INCLUDING FACTOR ANALYSIS AND STRUCTURAL EQUATION MODELING. BENCHMARKING (TO INCLUDE ASSESSMENT OF SURVEY RESULTS AGAINST BEST PRACTICES) DEVELOPING ACTION AND/OR IMPROVEMENT PLANS BASED ON SURVEY RESULTS/ANALYSIS ON-GOING SURVEY ADMINISTRATION (I.E., ANNUAL AND QUARTERLY SURVEYS)
Modification chain · 6 transactions
Each row is one published transaction. This action is the obligation recorded on that transaction — a change amount, as USAspending publishes it. Running total is computed by Glassbox VA as the cumulative sum of those amounts up to and including the row, so the last running total equals the award's net obligations shown above. The cumulative-total columns in the source files are not used: they are not frozen per modification.
- Base2012-09-17+$298,796= $298,796
- Mod P000012013-07-24+$306,735= $605,531
- Mod P000022014-09-03+$319,012= $924,543
- Mod P000032015-08-17+$331,757= $1,256,300
- Mod P000042016-09-20+$345,024= $1,601,324
- Mod P000062018-12-20-$659,764= $941,560
| Transaction | Action date | This action (delta) | Running total | Description on this transaction |
|---|---|---|---|---|
| Base | 2012-09-17 | +$298,796 | $298,796 | IGF::OT::IGF OTHER FUNCTIONS. THE BOARD OF VETERANS APPEALS (BVA) IS SEEKING CONTRACTOR ASSISTANCE TO CONDUCT… |
| Mod P00001· EXERCISE AN OPTION | 2013-07-24 | +$306,735 | $605,531 | THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION PERIOD 1 OF CALL ORDER VA798-12-J-0147. THE PERIOD OF P… |
| Mod P00002· EXERCISE AN OPTION | 2014-09-03 | +$319,012 | $924,543 | THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION PERIOD 2 OF CALL ORDER VA798-12-J-0147. THE PERIOD OF P… |
| Mod P00003· EXERCISE AN OPTION | 2015-08-17 | +$331,757 | $1,256,300 | THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION PERIOD 3 PERIOD OF PERFORMANCE 09-21-2015 THROUGH 09-20… |
| Mod P00004· EXERCISE AN OPTION | 2016-09-20 | +$345,024 | $1,601,324 | THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION PERIOD 4 PERIOD OF PERFORMANCE 09-21-2016 THROUGH 09-20… |
| Mod P00006· CLOSE OUT | 2018-12-20 | −$659,764 | $941,560 | IGF::OT::IGF MODIFICATION TO DE-OBLIGATE FOR CLOSEOUT. |
Related awards · 11
Awards are related by an explicit link in the data, stated for each group below — never by text similarity. Values are net obligations.
Other VA awards to the same recipient (UEI L2GVDQMLK641)
| Award | Office · PSC / listing | Net obligations | FY |
|---|---|---|---|
| 36C77026N0031 | NATIONAL CMOP OFFICE (36C770) · B537 · SPECIAL STUDIES/ANALYSIS- MEDICAL/HEALTH | $83,895 | FY2026 |
| 36C77025N0058 | NATIONAL CMOP OFFICE (36C770) · B537 · SPECIAL STUDIES/ANALYSIS- MEDICAL/HEALTH | $79,330 | FY2025 |
| 36C77024N0071 | NATIONAL CMOP OFFICE (36C770) · B537 · SPECIAL STUDIES/ANALYSIS- MEDICAL/HEALTH | $75,195 | FY2024 |
| 36C77024A0004 | NATIONAL CMOP OFFICE (36C770) · B537 · SPECIAL STUDIES/ANALYSIS- MEDICAL/HEALTH | $0 | FY2024 |
| VA119A17C0155 | SAC FREDERICK (36C10X) · R422 · SUPPORT- PROFESSIONAL: MARKET RESEARCH/PUBLIC OPINION | $1,733,766 | FY2017 |
| VA77017F1413 | NATIONAL CMOP OFFICE (36C770) · B506 · SPECIAL STUDIES/ANALYSIS- DATA (OTHER THAN SCIENTIFIC) | $310,067 | FY2017 |
Other recipients under R422 from SAC FREDERICK (36C10X) (most recent first)
| Award | Recipient | Office | Net obligations | FY |
|---|---|---|---|---|
| 36C10X24N0194 | DYNAMIC INTEGRATED SERVICES, LLC | SAC FREDERICK (36C10X) | $3,771,331 | FY2024 |
| 36C10X22F0053 | GARTNER, INC. | SAC FREDERICK (36C10X) | $300,000 | FY2022 |
| 36C10X21P0102 | IPSOS PUBLIC AFFAIRS, LLC | SAC FREDERICK (36C10X) | $548,686 | FY2021 |
| 36C10X21P0047 | WP CIOFFI ENGINEERING MANAGEMENT, INC. | SAC FREDERICK (36C10X) | $274,706 | FY2021 |
| 36C10X19N0117 | THE DISTRICT COMMUNICATIONS GROUP LLC | SAC FREDERICK (36C10X) | $555,195 | FY2019 |
Cite as: Glassbox VA record view · VA contract (USAspending / FPDS) · CONT_AWD_VA79812J0147_3600_VA79812BP0008_3600 · retrieved 2026-09-26.