Description
AVAT
Base award description: IGF::OT::IGF - 2016 ADVANCING VETERANS ACCESS VIA TELEPHONE SERVICES. THE CONTRACTOR SHALL PROVIDE DIRECT SUPPORT TO VHA FOR THE PURPOSE OF SUPPORTING VHA WITH CALL AND CONTACT CENTERS, WHILE EXTENDING AND IMPROVING UPON THE DELIVERABLES INCLUDED IN MANAGING VETERANS ACCESS VIA THE TELEPHONE (MVAT), IMPROVING VETERANS ACCESS VIA THE TELEPHONE (IVAT) AND MYVA CALL CENTER STUDY (CCS). ADVANCING VETERANS ACCESS VIA THE TELEPHONE (AVAT) BUILDS ON THE OBJECTIVES AND GOALS PROVIDED BY THE MYVA VETERANS EXPERIENCE (VE) OFFICE.
Modification chain · 14 transactions
Each row is one published transaction. This action is the obligation recorded on that transaction — a change amount, as USAspending publishes it. Running total is computed by Glassbox VA as the cumulative sum of those amounts up to and including the row, so the last running total equals the award's net obligations shown above. The cumulative-total columns in the source files are not used: they are not frozen per modification.
- Base2016-09-29+$1,134,831= $1,134,831
- Mod P000012017-09-05+$1,157,367= $2,292,198
- Mod P000022017-09-29+$569,000= $2,861,198
- Mod P000032017-12-15+$0= $2,861,198
- Mod P000042018-01-04+$0= $2,861,198
- Mod P000052018-05-31+$334,500= $3,195,698
- Mod P000062018-08-14+$0= $3,195,698
- Mod P000072018-09-12+$1,180,355= $4,376,053
- Mod P000082018-10-11+$0= $4,376,053
- Mod P000092019-04-08+$0= $4,376,053
- Mod P000102019-04-19-$4,136= $4,371,917
- Mod P000112019-09-04+$2,500= $4,374,417
- Mod P000122019-09-23+$0= $4,374,417
- Mod P000132021-06-28-$4,585= $4,369,832
| Transaction | Action date | This action (delta) | Running total | Description on this transaction |
|---|---|---|---|---|
| Base | 2016-09-29 | +$1,134,831 | $1,134,831 | IGF::OT::IGF - 2016 ADVANCING VETERANS ACCESS VIA TELEPHONE SERVICES. THE CONTRACTOR SHALL PROVIDE DIRECT SUP… |
| Mod P00001· EXERCISE AN OPTION | 2017-09-05 | +$1,157,367 | $2,292,198 | IGF::OT::IGF - OPTION YEAR 1 - ADVANCING VETERANS ACCESS VIA TELEPHONE SERVICES. THE CONTRACTOR SHALL PROVIDE… |
| Mod P00002· SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE | 2017-09-29 | +$569,000 | $2,861,198 | IGF::OT::IGF - OPTION YEAR 1 - ADVANCING VETERANS ACCESS VIA TELEPHONE SERVICES. SUPPLEMENTAL AGREEMENT FOR A… |
| Mod P00003· SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE | 2017-12-15 | +$0 | $2,861,198 | IGF::OT::IGF - OPTION YEAR 1 - ADVANCING VETERANS ACCESS VIA TELEPHONE SERVICES. CHANGE IN DELIVERY SCHEDULE. |
| Mod P00004· SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE | 2018-01-04 | +$0 | $2,861,198 | IGF::OT::IGF - OPTION YEAR 1 - ADVANCING VETERANS ACCESS VIA TELEPHONE SERVICES. CHANGE IN DELIVERY SCHEDULE. |
| Mod P00005· SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE | 2018-05-31 | +$334,500 | $3,195,698 | IGF::OT::IGF - MODIFICATION TO PROVIDE AVAT SERVICES TO VISN 8. |
| Mod P00006· SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE | 2018-08-14 | +$0 | $3,195,698 | IGF::OT::IGF - MODIFICATION TO PROVIDE AVAT SERVICES TO VISN 8 TO CHANGE LOE ON CURRENT ORDER. |
| Mod P00007· EXERCISE AN OPTION | 2018-09-12 | +$1,180,355 | $4,376,053 | IGF::OT::IGF - OPTION YEAR 2 OF 2 - ADVANCING VETERANS ACCESS VIA TELEPHONE SERVICES. |
| Mod P00008· OTHER ADMINISTRATIVE ACTION | 2018-10-11 | +$0 | $4,376,053 | IGF::OT::IGF - DECREASE CLIN 1001-A6 AND ADD ADDITIONAL TRAVEL FUNDING ON P00005. |
| Mod P00009· SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE | 2019-04-08 | +$0 | $4,376,053 | IGF::OT::IGF - DECREASE CLIN 1001-A6 AND ADD ADDITIONAL TRAVEL FUNDING ON P00005. |
| Mod P00010· FUNDING ONLY ACTION | 2019-04-19 | −$4,136 | $4,371,917 | IGF::OT::IGF - DEOBLIGATION |
| Mod P00011· CHANGE ORDER | 2019-09-04 | +$2,500 | $4,374,417 | AVAT |
| Mod P00012· CHANGE ORDER | 2019-09-23 | +$0 | $4,374,417 | AVAT |
| Mod P00013· FUNDING ONLY ACTION | 2021-06-28 | −$4,585 | $4,369,832 | AVAT |
Related awards · 11
Awards are related by an explicit link in the data, stated for each group below — never by text similarity. Values are net obligations.
Other VA awards to the same recipient (UEI WHH9LHLLN7L4)
| Award | Office · PSC / listing | Net obligations | FY |
|---|---|---|---|
| 36C77621N1920 | PCAC (36C776) · R408 · SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT | $373,500 | FY2021 |
| 36C77620C0036 | PCAC (36C776) · R410 · SUPPORT- PROFESSIONAL: PROGRAM EVALUATION/REVIEW/DEVELOPMENT | $4,363,541 | FY2020 |
| 36C77620C0037 | PCAC (36C776) · R410 · SUPPORT- PROFESSIONAL: PROGRAM EVALUATION/REVIEW/DEVELOPMENT | $4,620,000 | FY2020 |
| 36C77620N0063 | PCAC (36C776) · R408 · SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT | $404,949 | FY2020 |
| 36C77620N0025 | PCAC (36C776) · R408 · SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT | $2,988,559 | FY2020 |
| 36C77620N0021 | PCAC (36C776) · R408 · SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT | $221,684 | FY2020 |
Other recipients under R425 from PCAC (36C776) (most recent first)
| Award | Recipient | Office | Net obligations | FY |
|---|---|---|---|---|
| 36C77626A0030 | SCAVET TECHNOLOGIES, LLC | PCAC (36C776) | $0 | FY2026 |
| 36C77626N0296 | CONSTELLATION SOFTWARE ENGINEERING, LLC | PCAC (36C776) | $499,563 | FY2026 |
| 36C77626F0024 | SUMMIT FEDERAL, LLC | PCAC (36C776) | $49,595 | FY2026 |
| 36C77626F0039 | ALARES LLC | PCAC (36C776) | $472,800 | FY2026 |
| 36C77626N0739 | SSPC LLC | PCAC (36C776) | $350,016 | FY2026 |
Cite as: Glassbox VA record view · VA contract (USAspending / FPDS) · CONT_AWD_VA70116C0032_3600_-NONE-_-NONE- · retrieved 2026-09-26.