Description
CLINICAL CONTACT CENTER MODERNIZATION
First action · last action
2019-09-19 · 2021-05-10
Transactions
4
First transaction's obligation
$1,317,858
Base + all options value (sum of deltas)
$4,951,355
Extent competed
NOT COMPETED UNDER SAP
Other than full & open authority
AUTHORIZED BY STATUTE (FAR 6.302-5(A)(2)(I))
Set-aside
NO SET ASIDE USED.
Offers received
1
SDVOSB flag on record
Yes (self-representation)
NAICS
541618 · OTHER MANAGEMENT CONSULTING SERVICES
Modification chain · 4 transactions
Each row is one published transaction. This action is the obligation recorded on that transaction — a change amount, as USAspending publishes it. Running total is computed by Glassbox VA as the cumulative sum of those amounts up to and including the row, so the last running total equals the award's net obligations shown above. The cumulative-total columns in the source files are not used: they are not frozen per modification.
- Base2019-09-19+$1,317,858= $1,317,858
- Mod P000012020-06-08+$847,000= $2,164,858
- Mod P000022020-08-31+$0= $2,164,858
- Mod P000032021-05-10-$38,915= $2,125,943
| Transaction | Action date | This action (delta) | Running total | Description on this transaction |
|---|---|---|---|---|
| Base | 2019-09-19 | +$1,317,858 | $1,317,858 | CLINICAL CONTACT CENTER MODERNIZATION |
| Mod P00001· SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE | 2020-06-08 | +$847,000 | $2,164,858 | CLINICAL CONTACT CENTER MODERNIZATION |
| Mod P00002· SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE | 2020-08-31 | +$0 | $2,164,858 | CLINICAL CONTACT CENTER MODERNIZATION |
| Mod P00003· CLOSE OUT | 2021-05-10 | −$38,915 | $2,125,943 | CLINICAL CONTACT CENTER MODERNIZATION |
Related awards · 11
Awards are related by an explicit link in the data, stated for each group below — never by text similarity. Values are net obligations.
Other VA awards to the same recipient (UEI WHH9LHLLN7L4)
| Award | Office · PSC / listing | Net obligations | FY |
|---|---|---|---|
| 36C77621N1920 | PCAC (36C776) · R408 · SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT | $373,500 | FY2021 |
| 36C77620C0037 | PCAC (36C776) · R410 · SUPPORT- PROFESSIONAL: PROGRAM EVALUATION/REVIEW/DEVELOPMENT | $4,620,000 | FY2020 |
| 36C77620C0036 | PCAC (36C776) · R410 · SUPPORT- PROFESSIONAL: PROGRAM EVALUATION/REVIEW/DEVELOPMENT | $4,363,541 | FY2020 |
| 36C77620N0063 | PCAC (36C776) · R408 · SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT | $404,949 | FY2020 |
| 36C77620N0025 | PCAC (36C776) · R408 · SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT | $2,988,559 | FY2020 |
| 36C77620N0021 | PCAC (36C776) · R408 · SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT | $221,684 | FY2020 |
Other recipients under R408 from PCAC (36C776) (most recent first)
| Award | Recipient | Office | Net obligations | FY |
|---|---|---|---|---|
| 36C77626N0801 | THE CRADDOCK GROUP, LLC | PCAC (36C776) | $321,077 | FY2026 |
| 36C77626D0087 | THE CRADDOCK GROUP, LLC | PCAC (36C776) | $0 | FY2026 |
| 36C77626N0735 | THE CRADDOCK GROUP, LLC | PCAC (36C776) | $2,185,481 | FY2026 |
| 36C77626N0589 | CHANGE HEALTHCARE OPERATIONS, LLC | PCAC (36C776) | $2,265,540 | FY2026 |
| 36C77626F0010 | EMP2, INC. | PCAC (36C776) | $7,267 | FY2026 |
Cite as: Glassbox VA record view · VA contract (USAspending / FPDS) · CONT_AWD_36C77619C0021_3600_-NONE-_-NONE- · retrieved 2026-09-26.